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August 16, 2007
Volume 6, Number 16

In This Issue...                                      HOW EMBARRASSING!

ARE EMPLOYEE PROBLEMS TAKING UP TOO MUCH OF YOUR TIME?

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HOW EMBARRASSING!

We've all been embarrassed at work at one time or another: spilled coffee on your lap in a spot where it looks like you "had an accident"; had a slip of the tongue in a training session, such as accidentally omitting the letter "f" from the word "shift"; witnessed your boss trying to pull up his zipper — quite obviously — during a meeting, getting caught, and saying "What?" to your look of shock.

Maybe some of those embarrassing situations have happened to you. Those definitely happened to me. The zipper incident might not have been that big of a deal if it wasn't so obvious and if the staff didn't primarily consist of women. And the smaller the group, the more obvious the embarrassing situation is. There were five people in the meeting. Funny thing is, it was more of an embarrassing situation for me, while my former boss did not show one sign of embarrassment.

An unzipped zipper, in a meeting or while making a presentation, is one of many common embarrassing moments at work, according to a survey by OfficeTeam. The 150 senior executives surveyed revealed some of these other embarrassing moments.

  • Accidentally sending a personal e-mail to a distribution list.

  • Calling an executive by the wrong name.

  • Respond to this HR SoapboxTripping and falling.

  • Wearing a mismatched pair of shoes.

  • Leaving a message meant for a spouse on the wrong person's voice-mail.

If it didn't happen to me, I've seen or heard a co-worker do all of the above at some time. Who couldn't use some tips to overcome an embarrassing event in the workplace?

  • Admit your mistake and apologize for offending anyone if you think it's necessary. A slip of the tongue that turns an innocent word into a colorful one is one of those times to apologize.

  • Laugh and make a joke or clever remark. Humor is a good way to downplay the embarrassment. For example, if everyone hears your stomach growl in a meeting, just say "Hide your lunches, because I'm raiding the lunchroom fridge as soon as this meeting is over."

  • Rectify the mistake. For example, if you sent the wrong e-mail to a person, just send the correct information. Hopefully, you've deflected any reaction to the wrong e-mail you sent by immediately reacting yourself and sending the right one. If the e-mail happens to be one that you didn't mean to forward to that person at all, that's no big deal, either. Who knows — the person might actually like that joke (I know that's the kind of e-mail you sent) and not care about the mistake.

 

Good luck, shrug it off, and you'll be okay!

Melissa McKeown
Melissa McKeown
Associate Editor

READERS GET ON THE SOAPBOX

Here's what readers had to say in response to last month's issue on:
WHAT ARE JOB APPLICANTS THINKING???

  • My sister works at a CPA firm. They received a résumé from a woman who was a "certified pubic accountant." You can imagine the jokes!

  • The applicant told me that he had worked as an investigator at Corporate Headquarters for approximately three years prior to graduating from Law School. When I asked him about the time period that he had worked at Headquarters, he stated the years 1997 to 2000. I then proceeded to ask him for the name of the Manager of that unit during the time he had supposedly worked at Headquarters. He gave me the name of a former co-worker of mine who had no responsibility whatsoever with that function during the time frame he spoke of. I responded to him that I had been the Manager in that unit from 1996 to 2000, and that I did not recall him having ever worked under my supervision. Although I did not end the interview right after that, this applicant's credibility and his prospective for a job with me in any capacity, went from nil to none is less than four seconds. His lack of credibility took him down. I've since retired and turned another page in the book of my life, but I still wonder, will I ever see this person as a job applicant again? If so, this time he will not get an interview.

  • I was in the process of being interviewed for a Volunteer Coordinator position years ago at a state mental hospital — and another applicant kept calling the department asking questions she'd forgot to ask during her interview — and they were so outrageous the staff was discussing them with me! One question was — "as a volunteer coordinator would her work also be volunteer or would she get paid?" This was a posted government job — and she couldn't figure out the answer. I got that job.

  • When an applicant was asked why she left her previous employer before securing another position, she immediately started sobbing. And I mean sobbing! It turns out she was just nervous. However, she was interviewing for a position working with the public. She left still sobbing and shaking.

Note: Responses may have been edited for clarity and length.

Review past issues of HR Soapbox here.

 

TOP 5 RESOURCES FOR HUMAN RESOURCES PROFESSIONALS

AHI's Complete Employee Termination Kit1.
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Complete Personnel Documentation Library2.
HR Personnel Forms & Documents Library

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Complete Policy Handbook3.
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Record-Keeping Requirements4.
Employer's Guide To Record- Keeping Requirements

Covers all the records, files, and documents demands made on employers by state and federal laws and agencies; as well as what you must post on company property to stay on the right side of employment laws.

Employee Problem Solver5.
Employee Problem Solver

Gives you a solid mix of practical advice seasoned with legal experience for attacking the problem, not the personality, in difficult situations that you and your managers face every day. Each general problem area is designed to offer immediate practical steps for preventing, attacking, and solving tough personnel problems.

Copyright © 2007 by Alexander Hamilton Institute, Inc.
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