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January
20, 2005
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Volume
5, Number 9
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In
This Issue... MAKING
THE MOST OF MEETINGS
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We only do well the things we like doing.
Colette
French novelist (1873 - 1954)
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MAKING
THE MOST OF MEETINGS
'Tis the
season for resolutions. No matter how much you say you don't want to make
a resolution, chances are you'll succumb to the pressure and vow to make
a few improvements, whether personal or professional.
With workplace
meetings becoming more a time for employees to master their artistic skills
by doodling or keep in touch with friends and family via text messaging,
many managers are promising to make their meetings a workplace event to
behold. They are resolving to win back meeting attendees' attention.
To see that
resolution come to fruition, start by recognizing that the quickest way
to send employee minds racing to non-work-related topics during a meeting
is to treat them as an audience, not as participants. Talk at them and
not with them, and it's only a matter of time before they completely tune
you out.
Keeping
the lines of meeting communication open is essential. Here are some tips.
- Encourage
employees to ask questions and offer their own suggestions.
- Involve
employees in a dialogue to come up with new ideas, improvements, and
solutions together.
- Use part
of the meeting to recognize and reward success publicly. For example,
if an idea from the last meeting was implemented and became successful,
be sure to congratulate the employee(s) involved and give co-workers
a chance to share in giving their kudos.
- Be open
and honest about both the successes and challenges the company and/or
department is facing. Including employees in these discussions can motivate
them to take action and result in ideas that can be successfully implemented.
Good
luck, stay legal, and happy meetings!

Melissa V.
Hansen
Editor
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READERS
GET ON THE SOAPBOX
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Heres
what readers had to say in response to last month's issue on:
THERE'S
NO EXCUSE FOR A BAD EXCUSE.
- On
the topic of excuses for not coming to work, I had an employee
who failed to return from vacation. When I finally got in touch
with her and asked her why she hadn't come back to work she said,
"I thought you were going to fire me."
- Excuses:
My tires were frozen to the curb...from an employee down South???
My dog got hit by a bi-state bus.
The power was off and I couldn't get the car out of the garage
(electric garage door opened)...I guess no manual release?
- An
employee called in one morning and said he could not get to his
car because there was a lot of mud in the yard.
- A
fellow employee of mine at a hospital in south Texas had to call
in one morning because there was a gator under her parked car
and she wanted to wait for it to leave before trying to get into
her vehicle. (Actually, this happens or used to
more frequently than you might imagine.)
- My
tire had a slow leak and I thought if I went faster it might go
flat sooner.
Same employee called in because she was chasing her neighbor's
horse....
- I
knew a guy in high school who had a problem with coming to school
on time. His excuses were all variations on the "overslept,
missed the bus" theme, but the presentation was something
else.
It
started when he cut words and letters out of the paper to 'write'
his excuse note. The next one was stitched on a pillow. One
was created with a wood burning kit, one was incorporated into
a watercolor landscape you get the picture. The favorite
was on his birthday written in icing on a cake.
I'd
love to see if the creativity carried on into his professional
life.
-
These
actually go a bit further back. I am definitely not a morning
person myself and have never been. In high school many
who knew me found it amusing that my assigned job at school
was to work in the attendance office in the morning. School
policy was that when you were late you had to go to the attendance
office, complete a form as to why you were late and have it
time stamped, signed by parents and returned to your advisor.
I frequently completed my form and then got behind the counter
to work with others. For unexplained reasons, "overslept"
was never accepted as an excuse(!). My own excuses at the time
were frequently from Emerson:
"If the bell rings, why should I jump?" and
"If a man be a man he must be a non-conformist."
My fellow sleepy students were more creative. Two I remember
were 1) A dinosaur attacked me and I fought him off, but he
grabbed my lunch, and 2) I was kidnapped by aliens and just
got away.
Having
been in employment law for four years, I can confirm that the
excuses don't change much with age or 30-year employees!
Note:
Responses may have been edited for clarity and length.
Review
past issues of HR Soapbox here.
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TOP
5 RESOURCES FOR HUMAN RESOURCES PROFESSIONALS
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1.
HR
Professionals' Toolkit
This
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HR questions and problems you field every day on topics like: performance
appraisals, sexual harassment, discipline, conducting legal background
checks, legal pay practices, complying with the Family and Medical
Leave Act, overcoming workplace negativity...and more. No matter
what urgent problem suddenly lands on your desk, you'll never be
blindsided when you have this valuable resource at your fingertips.
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2.
Performance
Appraisals: The Ongoing Legal Nightmare
Shows
you the latest methods for conducting employee reviews safely,
including what you can — and can’t — say during
a performance review, what safeguards you need to deter legal
action, how to skirt the most common pitfalls surrounding the
appraisal process, and how the courts view comments made on company
appraisal records.
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3.
The
Complete Policy Handbook
Shows
you how to safeguard against the damage that loopholes in your employee
handbook can cause. You'll get a CD-ROM containing a complete set
of ready-to-print policies for a foolproof manual of your own...policies
that have stood up to courtroom challenges...with language that
has worked in defending other employers.
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4.
Employer's
Guide To Record-Keeping Requirements
Covers
all the records, files, and documents demands made on employers
by state and federal laws and agencies; as well as what you must
post on company property to stay on the right side of employment
laws.
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5.
Employee Problem Solver
Gives
you a solid mix of practical advice seasoned with legal experience
for attacking the problem, not the personality, in difficult situations
that you and your managers face every day. Each general problem
area is designed to offer immediate practical steps for preventing,
attacking, and solving tough personnel problems.
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